Choose country/region

FAQs

Find Frequently Asked Questions & Answers | BS100 Floor Protection Mat

In quali Paesi spedite?

Attualmente spediamo in Germania, Austria, Svizzera, Francia, Italia, Spagna e Paesi Bassi. Il Belgio seguirà a breve. Al momento non spediamo in altri Paesi (ad es. Lussemburgo, Regno Unito, Monaco o Norvegia). Per la Svizzera, ai tempi di consegna si aggiungono i tempi di sdoganamento.

Quali metodi di pagamento e finanziamento sono disponibili nel mio Paese?

Klarna (incluso il pagamento a rate) è disponibile in tutti i mercati. A seconda del Paese si aggiungono altri metodi:

  • Germania: Klarna, PayPal, Unzer
  • Austria: Klarna, PayPal, EPS, Unzer
  • Svizzera: Klarna, TWINT, Unzer
  • Francia: Klarna, PayPal
  • Italia, Spagna, Paesi Bassi: Klarna
What is the Sportstech BS100 floor protection mat?

The Sportstech BS100 floor protection mat is a durable and versatile puzzle mat made of EVA foam (12 mm thick), specially designed to protect your floor from scratches, dents, and wear.

What are the dimensions of the floor protection mat?

Size per mat: 64.7 x 64.7 x 1.2 cm. Area per set: 1.6 m² (4 mats at 0.4 m² each).

What applications is the mat suitable for?

The puzzle mat is ideal for: home fitness equipment such as weight benches, treadmills, multi-gyms, and Smith machines. Floor exercises such as yoga, Pilates, or stretching. Protecting delicate flooring in living rooms or workout spaces.

Can I combine multiple sets?

Yes, the puzzle mats can be expanded as needed. You can connect multiple sets to cover larger areas. The edging strips ensure the mats fit together seamlessly for a clean look.

How do I clean the puzzle mat?

Cleaning is easy: Wipe the mat with a damp cloth. Use mild cleaning products if needed. Avoid harsh chemicals or abrasive cleaners.

Is the mat suitable for floors with underfloor heating?

Yes, the BS100 floor protection mat can be used on underfloor heating without any problems. The high-quality EVA foam withstands the heat and retains its shape.

How do I contact customer service?

Visit our customer page 24/7 at https://www.sportstech.care/hc/de for more information about the product, returns, spare parts, or delivery.

Product details

Manual

Safety instructions

Manufacturer details (information requirements under the GPSR Product Safety Regulation)
Sportstech Brands Holding GmbH, Karl-Liebknecht-Str. 7, 10178 Berlin, DE, [email protected]

Responsible person details (information requirements under the GPSR Product Safety Regulation)
Sportstech Brands Holding GmbH, Karl-Liebknecht-Str. 7, 10178 Berlin, DE, [email protected]

Warnings

General Requirements: Warning!Danger of health damage or even death from improper or excessive exercise! Use of the equipment is strenuous for the cardiovascular and musculoskeletal systems.

  • Before use, ensure that you do not have any medical conditions or injuries that preclude the use of the equipment. Consult a doctor if necessary, especially if you have any known or suspected medical conditions.
  • The intensity of use (speed and incline) must never exceed the user's current fitness level.
  • Pay attention to your body's signals. Heart rate monitoring systems may be inaccurate.
  • Stop exercising immediately if you experience any of the following symptoms: pain, chest tightness, irregular heartbeat, shortness of breath, dizziness, or nausea. Then consult a doctor.
  • Persons with limited abilities may only use the equipment under suitable supervision and at low speeds.

General Conditions of Use:

  • Do not use the equipment for commercial purposes; it is intended for home use only. Do not use the equipment for therapeutic purposes.
  • Children and pets must be kept at a safe distance of at least 3 m (10 ft) from the equipment. The moving running belt is particularly dangerous.

Unpacking and Positioning:

  • Keep plastic bags and similar items away from children and pets.
  • Keep the packaging material for the return period in case you need to return the product. Later, dispose of it in accordance with local regulations.
  • Only position the equipment on a firm, level surface in dry indoor areas. Protect sensitive surfaces with a heat-resistant mat: the motor compartment can become hot.
  • Position the equipment with sufficient clearance on all sides; in particular, maintain a clearance of at least 2 m (6.6 ft) behind the equipment (see the "Positioning the Equipment" section).

Assembly:

  • Ensure that you have all the components and tools listed in the parts list, bearing in mind that some components are pre-assembled to facilitate assembly.
  • Keep children and animals away from the exercise area, as small parts may pose a choking hazard if swallowed.
  • Ensure that you have enough space to lay out the parts before beginning assembly.
  • Assemble the product as close as possible to its final position (in the same room).
  • The product must be installed on a stable and level surface.
  • Dispose of all packaging carefully and responsibly.

Use:

  • Keep unsupervised children away from the equipment.
  • Improper or excessive exercise can cause health damage.
  • If the adjustment devices protrude, they may obstruct the user's movement.
  • It is the owner's responsibility to ensure that all users of this product are properly informed about safe use.
  • This product is intended for private use only.
  • Do not use in commercial, rented, or institutional environments.
  • Always perform stretching exercises before using the equipment to warm up properly.
  • If the user experiences dizziness, nausea, chest pain, or other unusual symptoms, stop exercising and seek medical attention immediately.
  • Only one person should use the equipment at a time.
  • Keep hands away from all moving parts.
  • Always wear suitable sportswear when exercising. Do not wear loose or baggy clothing, as it may become caught in the equipment. Wear sneakers to protect your feet while exercising.
  • Do not place sharp objects near the equipment.
  • Persons with disabilities should not use the equipment without the presence of a qualified person or doctor.
  • Keep the equipment indoors, away from moisture and dust. Do not place the equipment in a garage, outbuilding, on a covered patio, or near water.
  • If children are permitted to use the equipment under supervision, their mental and physical development should be taken into account. They should be instructed in the proper use of the equipment under supervision. The equipment is not suitable as a toy under any circumstances.
  • This product is suitable for a maximum user weight of 125 kg.
  • This product is not suitable for therapeutic purposes.
  • The clear area in the directions of access to the equipment should be at least 0.6 m wider than the exercise area. The clear area must also include the area for emergency dismount. If equipment is positioned side by side, the clear area value can be shared. Keep unsupervised children away from the equipment.
  • Never place the equipment on a surface that blocks the ventilation openings. To protect the floor or carpet from damage or discoloration, place a special floor mat under the equipment.

Warning:

  • Parents and guardians of children should be aware of their responsibility, as children's natural play instinct and desire to experiment can lead to situations and behaviors for which the exercise equipment is not intended.

Warning:

  • Consult your doctor before starting an exercise program. This is especially important for persons over 35 years of age or persons with existing medical conditions. You MUST read all instructions before using a fitness machine. Please note that this product may have a weight tolerance of approximately 4%.

Cleaning:

  • The safety rating of the equipment can only be maintained if it is regularly inspected for damage and wear, e.g. at connection points.
  • Lubricate moving parts regularly with light oil to prevent premature wear.
  • Before use, check and tighten all parts, replace defective parts immediately, and do not use the equipment again until it functions perfectly.
  • The equipment can be cleaned with a damp cloth and mild, non-abrasive cleaning agent. Do not use solvents.
  • Do not attempt to repair this equipment yourself. If you have difficulty assembling, operating, or using your exercise equipment, or think that parts are missing, contact the dealer.